Here at Farmside our mission is to provide you with an outstanding customer experience. If you think there is something we can do better or if you're unhappy with any of our products or services then we really want to hear about it. We will listen to any concerns you have and strive to take on board feedback to improve your experience with us. Just drop us an e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or give us a call on 0800 FARMSIDE. We'd love to hear from you!
Making a Complaint
If at anytime you feel our customer service hasn't lived up to expectations then we want to know why and resolve the problem. At all times we will endeavour to resolve your issue in the first instance but if further investigation is required in response to your compliant we will provide a reference number so you can track the progress at any time.
Our aim is to resolve any issues that are bought to us within 14 working days however where this may not be possible we will keep you in the loop the whole way through the process.
How to contact us:
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You can complete the form below
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You can call us on 0800 FARMSIDE
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You can write to us at 8 Butler Street, Timaru
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You can email us This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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